Reference

How agung111 Handles Your Personal Data

This Privacy Policy tells you exactly what data agung111 collects when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby.

Account data protectionDANA, OVO, GoPay transaction privacyYour right to access or delete dataCookie and device data clarityJurisdiction-dependent availability
Explore the Lobby Read FAQ
agung111 How agung111 Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or request deletion of your personal data, our support team handles those requests directly. You can reach us through the channels below. We aim to respond to all data-related requests as quickly as our verification process allows — identity confirmation is required before we action any data changes on your account.

Live Chat Open the chat widget inside your agung111 account dashboard. This is the fastest path for account-linked data queries, including transaction history from DANA or OVO.
Email Support Send your data request to our support email address listed in the account help section. Include your registered phone number and the nature of your request for faster processing.
In-App Help Use the Help menu inside the agung111 mobile lobby to submit a privacy request ticket. Attach your account ID so we can locate your data record without delay.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your data does not sit in a single unprotected layer. agung111 applies SSL encryption across all account pages and transaction flows, which means your GoPay or DANA session data moves encrypted from your device to our servers. Access to your account record is restricted — only the systems and personnel directly involved in processing your account or resolving a support ticket can read it. We review data retention schedules periodically, and inactive accounts are subject to our standard data lifecycle process as described in this policy.

SSL Encryption

Every login, deposit and withdrawal action on your account — including GoPay and OVO transactions — is encrypted in transit. Your session data is not readable in plain text at any point.

Cookie Controls

We use session and functional cookies to keep you logged in and remember your lobby preferences. You can manage or clear cookies through your mobile browser settings at any time without losing your account.

Data Retention

We hold your account data for as long as your account is open and for the period required after closure under applicable law. You may request a summary of what we hold at any time via support.

Access Requests

You have the right to ask what personal data we hold about you. Submit a request through live chat or email, confirm your identity, and we will produce a clear account of the data linked to your profile.

Common Questions About Your Privacy on agung111

These are the questions we get most often about how your data is handled on agung111. If your question is not covered here, live chat or email support can address it directly — especially for account-specific data requests.

We collect your name, email address, phone number and the payment method you register — DANA, OVO or GoPay. Device and session data like your IP address and browser type are also recorded automatically when you access the lobby.

We do not sell your data. We share limited transaction data with payment processors — such as OVO or GoPay — only to complete your deposit or withdrawal. No third-party marketing access is given to your account data.

Send a request through live chat or support email. We will ask you to confirm your identity first. Once verified, we compile a summary of the personal data tied to your account and send it to your registered contact.

Yes. Submit a deletion request via support, confirm your identity, and we will process it in line with applicable law. Some data may be retained for the period required after account closure under local regulations.

We use cookies to keep your session active and remember your lobby settings. You can clear or block cookies through your mobile browser settings at any time — this will not delete your account or transaction history.

Yes. Your e-wallet transaction data is used only to process your deposit or withdrawal and to maintain your account record. It is encrypted in transit and is not accessible to unrelated internal teams or external parties.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoAbout UsAccountRegister

Related pages

agung111 Indonesia agung111 Casino FAQ Yogyakarta Live Table Agung111 Banking