Reference

Your Rights and Our Rules on agung111

These legal terms govern how agung111 operates for accounts in supported Indonesia regions, covering how we handle your data, how your account is managed, and what rules apply when you use our lobby — including deposits via DANA, OVO, and GoPay.

Jurisdiction-dependent accessDANA, OVO, GoPay account contextData handled under our privacy policyAccount rules clearly statedContact available for legal queries

Explore the Lobby Read FAQ

What Our Legal Policy Actually Covers

agung111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

agung111 operates as a casino lobby platform, and our legal policy sets out the terms under which your account exists, how your personal data is collected and used, and what limitations apply based on your region. Access to our lobby — including live casino tables, slot

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rooms, and sportsbook markets — depends entirely on whether your local law permits it. We do not make eligibility decisions on your behalf; that responsibility stays with you based on the rules in your area, including cities like Palembang where local regulations may vary. When you
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deposit using DANA, OVO, or GoPay, the transaction is governed by both our account terms and the terms of your chosen e-wallet provider. We retain transaction records for compliance purposes, and these are linked to your registered account. If you believe a record is inaccurate, you
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can contact us directly to request a review. Our policy does not override local law — where a conflict exists, local law applies. We update these terms when our operational scope changes, and we notify account holders when material changes occur. Continued use of your account
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after a policy update counts as acceptance of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about our terms, want to request access to your account data, or need to flag a policy concern, our support team handles legal queries separately from general account help. You can reach us through live chat, email, or your account message centre — each channel routes legal requests to the right team so they are handled properly, not lost in general support queues.

Team online

Live Chat

Start a live chat session from your account dashboard. For legal queries, select the policy category so your message reaches the right team directly.

Email Support

Send your legal request or data query to our support email. Include your registered account ID so we can locate your records without delay.

Account Message Centre

Log in and use the internal message centre to submit a formal policy or data request. Responses are tracked and visible inside your account history.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account

We take how we handle your account data seriously — not as a legal box to tick, but because your wallet information, transaction history, and login credentials are genuinely sensitive. Here is how we approach each area so you know exactly what is happening with your account.

Data Collection and Use

We collect account registration data, transaction records from DANA, OVO, and GoPay, and session logs. This data is used for account management and fraud prevention only — not sold to third parties.

Cookies and Session Tracking

Our site uses cookies to keep your session active and remember your lobby preferences. You can manage cookie settings through your browser, though disabling them may affect how the account dashboard loads.

Account Security Practices

Login requires OTP verification tied to your registered mobile number. If you notice unusual account activity, use the lock-account option in your profile settings immediately, then contact support.

Data Retention and Deletion Requests

We retain account data for as long as your account is active and for a period after closure as required by applicable rules. To request deletion, contact support via email with your account ID.

Common Legal and Policy Questions

These are the questions we hear most often about our terms, your data rights, and how policy decisions work at agung111. If your question is not here, reach out through live chat or the account message centre.

These terms apply to anyone who opens and uses an agung111 account in a region where access is permitted under local law. Eligibility is your responsibility to confirm based on your location.

We collect your registration details, login activity, and transaction records linked to DANA, OVO, or GoPay deposits. This data is used solely for account operation and security checks.

Yes. Send a data access request to our support email with your registered account ID. We will locate your records and respond through your account message centre.

Contact support via email after closing your account. Include your account ID and a clear deletion request. We retain data for a mandatory period after closure before deletion can proceed.

DANA, OVO, and GoPay transaction records are stored against your account for compliance and dispute resolution. They are not shared with third parties outside legal or regulatory requirements.

Yes. When we make material changes to our terms, we notify registered account holders. Continuing to use your account after a policy update means you accept the revised terms.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Your Rights and Our Rules on agung111

How to Reach Us on Legal Matters

Live Chat

Email Support

Account Message Centre

Data, Cookies, Security and Your Account

Data Collection and Use

Cookies and Session Tracking

Account Security Practices

Data Retention and Deletion Requests

Common Legal and Policy Questions

01 Who do these legal terms apply to?

02 What personal data does agung111 collect from my account?

03 Can I request a copy of my account data?

04 How do I request that my account data be deleted?

05 What happens to my e-wallet transaction records?

06 Will I be notified if the legal terms change?

Legal

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